We offer a range of real estate and property services designed to meet different ownership and management needs, including:

• Property Management

Full-service management including tenant relations, rent collection, maintenance coordination, property inspections, lease administration, renewals, and regulatory compliance.

• Rent Collection Only

Rent collection services including invoicing, payment tracking, follow-ups, and reporting, without full property management responsibilities.

• Exclusive Right to Lease

Comprehensive leasing services provided on an exclusive basis, including marketing the property, conducting showings, tenant screening, and lease preparation.

• Concierge Services

Customized support services for property owners, including utility coordination, vendor scheduling, property readiness, and special service requests.

You can contact the Explore RPM Team by calling 512-865-4019 or by emailing support@explorerpm.com. 

Our team is available to assist you with inquiries related to property management, leasing, rent collection, and concierge services during regular business hours.

The Resident Benefit Package (RBP) is a value-added program offered by Explore RPM that provides residents with essential services designed to improve comfort, convenience, and home care. The package includes:

• Professional Pest Control

 Quarterly pest control services proare vided by our trusted partner, It’s Bugs Or Us, covering common household pests such as ants, roaches, spiders, and rodents. The service includes unlimited call-backs at no additional cost and uses child- and pet-safe treatments certified by GreenPro and QualityPro.

• Air Filter Delivery & Installation

 Regular air filter delivery and professional installation to ensure optimal indoor air quality and efficient HVAC performance—eliminating the need for residents to manage filter maintenance themselves.

Service Scheduling Notice:

 If you need to change your air filter or request pest control service, simply call 713-955-2847 and let them know you are a tenant with RPM. Be sure to provide your property address and request to schedule service. No work order is required for these services.

If neither party provides written notice to renew or terminate the lease, the tenancy will continue according to the terms of the original lease. Under the TAR Lease, this typically results in the lease converting to a month-to-month tenancy, unless otherwise stated in the lease.

During a month-to-month tenancy:

All original lease terms remain in effect

Rent may change with proper notice, as allowed by the lease

Either party may terminate the tenancy by providing the required written notice stated in the lease

Tenants are encouraged to confirm renewal intentions in writing to avoid uncertainty and ensure continuity of housing.

Log in to your resident/tenant portal and go to Maintenance or Service Requests.

 Fill out the form with a clear description of the issue and select the urgency level.

 Submit the request and save the confirmation.

Alternative methods(In case of emergency)

• Email the property management or maintenance team at support@explorerpm.com

• Call the office directly 512-865-4019

If rent is not received by the due date, the following RPM Late Fee Policy (Effective January 1, 2026) will apply: 

Rent is due on the 1st of each month, as stated in your lease. 

A grace period is provided through the 3rd. 

An initial late fee of $75 will be applied on the 4th. 

An additional late fee of $35 per day will be applied beginning on the 5th and will continue until all rent and late fees are paid in full. 

When a tenant first moves into your home, there will be a few  things that will happen:

1. We will conduct a pre-move walkthrough to document the condition of the home. 

2. The tenant will conduct their own walkthrough, noting things they see throughout the home. This report is shared with you and is used during the security deposit process as well.

3. The tenant will move in. 

*IMPORTANT*: More likely than not, there will be a flurry of work orders in the first month or so of the tenant moving into the home.

The Texas Association of Realtors® (TAR) Residential Lease is a joint and several lease, meaning all tenants who signed the lease are equally responsible for its terms. Decisions related to renewing, extending, or ending the lease generally apply to all tenants together.

If one co-tenant chooses not to renew, the lease cannot be renewed by only one tenant unless the landlord or property management approves the change. In that situation, the remaining tenant would be required to reapply and qualify on their own, meeting all current rental criteria (including income, credit, and screening requirements). Approval is not automatic and is subject to landlord consent.

Example:

If two roommates are on the lease and one elects not to renew, the remaining tenant may only continue occupancy if management approves a new lease or extension in their name alone and the tenant qualifies independently. Otherwise, the lease will not renew.

If neither party provides written notice to renew or terminate the lease, the tenancy will continue according to the terms of the original lease. Under the TAR Lease, this typically results in the lease converting to a month-to-month tenancy, unless otherwise stated in the lease.

During a month-to-month tenancy:

• All original lease terms remain in effect

• Rent may change with proper notice, as allowed by the lease

• Either party may terminate the tenancy by providing the required written notice stated in the lease

Tenants are encouraged to confirm renewal intentions in writing to avoid uncertainty and ensure continuity of housing.

Note: A premium will be added to the monthly rental amount for all Month to Month leases to cover additional administration costs incurred for monitoring the lease monthly

Reach out to the Explore RPM Team by phone at 512-865-4019 or email support@explorerpm.com for assistance. You may also contact us through our website at https://www.explorerpm.com/contact.